FAQs


Elppy™ is a low energy device that does not need a recharge! With normal daily use, Elppy™ lasts up to two years. Normal daily use is considered 1-2hr of active use of Elppy™.
Elppy’s final version housing is made of polycarbonate and the band is made of a durable elastomer similar to that used in many sports watches.
Elppy™ comes with an adjustable finger strap that accommodates fingers with range of diameters from 13 to 25 mm (circumference from 40.8 to 78.5mm). If this size range does not suit you, please contact us on support@elppy.com & we will endeavour to change the sizes based on customer demand.
The touchpad is 21x21mm2.
Elppy™ is splash proof but not swim proof. Elppy™ will tolerate mild mists and cooking condiments, but as with all wearable devices it’s best for your skin if Elppy™ stays dry and clean.
Your Elppy™ comes with a 1-year limited warranty. Your warranty cannot be assigned or transferred to any subsequent purchaser or user. Our warranty policy warrants our products against defects in materials and workmanship under normal use.